Office Representative - State Farm Agent Team Member
Full Time in Buena Park, CA
position overview
ROLE DESCRIPTION:As Office Representative - State Farm Agent Team Member for John Webb - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work closely as part of a sales team to meet common goals.
Help people to understand the value of insurance as a way of protecting what's most important in their life.
Promote successful and long-lasting customer relations through friendly introductions and excellent follow-up.
QUALIFICATIONS:
Must either have/obtain California Property & Casualty insurance license within 90 days.
Experiencing managing client relationships preferred
Interest in introducing products and services based on each customer needs
Excellent communication skills - written, verbal, and listening.
Excellent learner who thrives in a coaching environment.
Able to effectively build lasting customer relationships.
BENEFITS:
Paid time off (holidays, vacation days and personal/sick days)
Salary plus commission/bonus
Employee appreciation events
John Webb has been with State Farm for over 38 years. John has worked in management where he assisted numerous people in building their own agency. John has spent a number of years as an agent helping families with their insurance needs. Our agency is committed to protecting people and making our office a safe, friendly workplace.
Compensation: $35,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Buena Park, CA and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none